Leadership vs. Management: A Comparison and Contrast
Free Virtual PDM (Earn 1.0 CEU)

 Wednesday, March 13, 2024 at 5:45 PM (Eastern Time)
Joint Meeting with
ASCM Massachusetts Minuteman, New Haven,
Northern New England and Western MA Chapters
& ASQ New Haven

Michael D. Ford, M.S.I.S.E., CFPIM, CSCP, CLTD, CQA, CRE, CQE, ACPF, CPSM, CSSGB 
Principal, TQM Works Consulting

Think of all the terms we use to describe people in the organization hierarchy: shift leader, team leader, organizer, supervisor, department manager, VP, President, CEO, owner.  Do all of these positions require the same skill sets?  Some are front-line positions within in the trenches, others are field generals who are behind the action, and a few are strategists who map out plans from a secure off-site command center.

Some people excel at leadership, others at management, and a select few seamlessly transition between each role. In this session, Michael D. Ford defines each approach, demonstrates how supervisors can learn to improve both skill sets, and describes the scenarios where one is preferred to the other. 

Participants will attain the following learning objectives:
•    Describe the definition and traditional roles of a leader
•    Describe the definition and traditional roles of a manager
•    Recognize how these roles have changed to become integrated
•    Identify motivational techniques
•    Understand how to create the ideal “Leader/Manager” 

Keywords (Source: Oxford)
Boss – a person who is in charge of a worker, group, or organization.
Leader – the person who leads or commands a group, organization, or country.
Manager – a person responsible for controlling or administering all or part of a company or similar organization.

Virtual PDM Schedule (Eastern Time):
     • 5:45 – 6:00 PM: Virtual networking
     • 6:00 – 6:15 PM: Host announcements
     • 6:15 – 7:15 PM: Speaker presentation
     • 7:15 – 7:30 PM: Q & A

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